Batista Operators
Move From Overworked Technician to True Business Operator.
We help company owners implement the operational systems, SOPs, and automation needed to scale smarter and build sellable businesses.
63%
Of small business owners work 50+ hours per week - nearly double their own employees
83%
Of small businesses still aren't using AI or automation
41.7 hrs
The target work week for owners with proper systems in place
70%
Of owners prefer to do everything themselves
68%
Of owner time spent working IN the business - not ON it
92%
Of owners who focused on systems describe their business as stable or growing
15–30%
Of small businesses that go to market actually sell
70% vs 15%
Success rate selling for organized firms vs. unorganized ones
5x–10x
Valuation multiples for systematized vs. owner-dependent businesses
Select Your Biggest Problem
You're not losing because your work is bad. You're losing because when someone reaches out, nothing happens fast enough. No follow-up. No system. No one trained to catch it. The lead cools, goes elsewhere, and you never know what it cost you. That's not a people problem. That's a systems problem.
The top line grew. The team may have grown with it. But somehow more work is producing less cash flow. That gap lives in broken handoffs, redundant labor, untracked overhead, and processes built for a smaller version of this business that nobody ever updated. It compounds quietly until it can't be ignored.
Every time you push harder, something gives - a team member gets overwhelmed, a client gets dropped, or you end up back doing the thing you were trying to hand off. Growth without infrastructure isn't growth. It's just more chaos at a higher volume. You're not stuck because you lack ambition. You're stuck because the foundation isn't built for where you're going.
Every one of those problems gets fixed with the right operational system.
That's what The 4 Operational Pillars are built to deliver.
The Core Framework
The 4 Operational Pillars
The four systems every service business needs to escape field dependency and build something worth owning.
Field Operations Excellence
Scheduling, dispatch, field apps
Automated Office Systems
Workflows, lead tracking, billing
SOP & Playbook Implementation
Standardizing execution for every role
Valuation & Exit Prep
Building a business that can run—or be sold—without you
Former Contractor
Licensed Electrician
Decades of Field Experience
Operational Systems Expert
REal estate investor
Business Growth Strategist
Meet the Operator
Michael Batista
Former Contractor & Licensed Electrician
Michael Batista brings decades of hands-on field experience as a former contractor and licensed electrician - not consulting jargon or theory. Having lived the pressure of field execution and scheduling chaos, he now partners with service owners to implement the practical systems needed to build profitable companies that can run without them.
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WORST CASE — you spend 20 minutes and walk away with a clear operations plan. That alone is worth it.
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63%
Of small business owners work 50+ hours per week - nearly double their own employees
83%
Of small businesses still aren't using AI or automation
41.7 hrs
The target work week for owners with proper systems in place
Why Choose Us
We help company owners implement the operational systems, SOPs, and automation needed to scale smarter and build sellable businesses.